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  1. First Call Resolution First Contact Resolution

    First Call Resolution or First Contact Resolution or FCR is most accurate when defined by the customer. Our post-call IVR surveys do just that!
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    www.firstcontactresolution.com - 2009-02-12

first call resolution1 call centers1 customer service3 online surveys2 design services2 flat coat1 call center2 flat-coats1 online survey2 web surveys1 ivr2 finishing services2 ivr survey1 flat-coated retrievers1 market research2 flat-coat1 interactive voice response1 bindery2 cti2

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